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FREQUENTLY ASKED QUESTIONS 

The concert I would like to attend is sold out. How can I still get a ticket?

Depending on availability:

  • Limited rush tickets for canceled or unused tickets are released online Fridays at 4 pm for Sunday concerts; on Tuesday for the Thursday, May 1, concert.
  • Limited standby tickets are released in-person on a first-come, first-serve basis starting at 3 pm for Sunday concerts in the admissions lobby; at 5:30 for the Thursday, May 1, concert.

How can I access livestreams? 

Members of The Phillips Collection at the Contemporaries or higher level receive complimentary access to all concert livestreams. All members and the public receive complimentary access to the last livestream of the month: October 27, November 24, December 15, January 26, February 23, March 23, April 27 and May 4.

To access the livestreams, register on the concert page to get a confirmation email with the livestream link. The livestream can only be watched during the time of the performance and will not be available on demand following the concert. 


What benefits do Members receive related to Phillips Music? 

All members receive a 30% discount off both single tickets and full-season subscriptions. 

Circles members (Patron Circle, $2,500–Collector Circle, $25,000) receive two weeks advance sale. Friends members (Individual Friend, $75–Explorer Friend, $1,200) and Contemporaries ($500+) receive one week advance sale. 

Scroll down for full member benefits related to Phillips Music.

How can I move to an earlier advance sales period? 

If you would like access to an earlier advance sales period, we invite you to consider deepening your support for the season ahead. Increase your giving level now, and we can accelerate your sales period in anticipation of reserving your subscription for the coming season. You can do so by contacting Courtney North, Associate Major Gifts Officer, at music@phillipscollection.org or 202.387.2151 x250. 

How much is a ticket? 

A single ticket for non-members is $50. A single ticket for a Phillips Collection member is $35 (30% discount).  

What does a subscription include and how much does it cost?

Season subscriptions for the 2024-2025 season include one ticket to all Sunday Concerts and the single Thursday concert scheduled October 13, 2024, through May 4, 2025. A single season-long subscription for non-members is $1,200. A single season-long subscription for a Phillips Collection member is $840 (30% discount). 

Can I purchase a subscription for a select number of concerts?

Not at this time. In the 2024/25 season, we are piloting season-long subscriptions. We may explore the potential of custom subscriptions in the future. 

If I subscribe to the season, can I get a refund on the tickets I don’t use? 

No; if you do not plan on attending all of the concerts, we recommend purchasing tickets to the selection of concerts that you plan to attend. Your subscription tickets are transferable to a friend if you can’t make it, or you may donate them back to the Phillips, and receive a tax deduction. 

I purchased single tickets to a concert, and I cannot attend anymore, what should I do?

Please email reservations@phillipscollection.org with your full name and which concert you cannot attend. Your subscription tickets are transferable to a friend if you can’t make it, or you may donate them back to the Phillips, and receive a tax deduction. 

Why can’t I be guaranteed specific seats?  

Part of the allure of the Music Room is its intimate proportions, however due to the room size and limited seating, we may receive multiple requests for the same position. We will attempt to honor as many requests as we can and will communicate with you, in advance, should your seats be changed.  


If you have additional questions, please contact music@phillipscollection.org or 202.387.2151 x250. 

Thank you for your interest and support!  

Become a Member for Exclusive Phillips Music Benefits

In addition to all the benefits of membership, Phillips members also receive special benefits related to Phillips Music, including a generous 30% discount off both season subscriptions and single tickets.

Members receive:

  • One discounted ticket per event at the Individual Friend level OR Two discounted tickets per event at the Dual Friend through Explorer Friend levels
  • Access to all online, livestreamed performances at all Friends and Circles levels beginning with Contemporaries ($500+) (NEW!)

Join Today

Patron Circle Members (Annual gift of $2,500-$4,999) additionally receive:

  • Advance access for subscription and single ticket purchase (up to four per person, per performance) (NEW!)
  • Four discounted tickets per event
  • Acknowledgement in concert programs
  • Invitations to exclusive Phillips Music events
  • Ticket concierge service (NEW!)

Join Today

Insider Circle Members and up (Annual gift of $5,000+) additionally receive:

  • Advance access for subscription and single ticket purchase (up to four per person/membership, per performance), two weeks prior to the general public (NEW!)
  • Four discounted tickets per event
  • Premium, reserved seating
  • Acknowledgement in concert programs
  • Invitations to exclusive Phillips Music events
  • Ticket concierge service (NEW!)

Join today